Privacy Policy

Last updated: 21/04/2024

Omor Care (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website https://omorcare.co.uk or interact with our services.

1. Information We Collect

We may collect and process the following personal data:

• Name, email address, phone number, and contact details

• Health or medical information (where required and with your consent)

• IP address, browser type, and device information

• Information submitted through contact forms or service inquiries

• Communications between you and Omor Care

2. How We Use Your Information

We use your data to:

• Provide our homecare services effectively

• Respond to inquiries and provide customer support

• Send service updates and communications

• Improve our website experience and services

• Comply with legal or regulatory requirements

3. Legal Basis for Processing

We process your data under the following lawful bases:

• Your consent

• Performance of a contract

• Legal obligations

• Legitimate interests in delivering and improving our services

4. How We Share Your Information

We do not sell your personal information. We may share it with:

• Authorized personnel within Omor Care

• Third-party service providers (e.g., website hosting, payment processors)

• Legal or regulatory authorities when required by law

5. Data Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

6. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Withdraw your consent at any time

• Object to or restrict certain processing

• Lodge a complaint with the Information Commissioner’s Office (ICO)

7. Cookies

Our website may use cookies to enhance user experience. You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices or content.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

📧 Email: info@omorcare.co.uk